The main objective in our participatory design and development process was to bring together knowledge from the organisation and the experts. Visualisation methods such as VEs or VEM were applied in order to enhance communication. This process will facilitate the start of an internal development project in the company. The process is based on the use of methods that visualise the factors of interest, e.g. new production system layout, and the participation of different personnel groups in the company. A development group formed within the company utilises the visualisation methods to search for possibilities to enhance the production system and to evaluate the efficiency of alternative solutions. The process applies a general problem-solving model (or development cycle) consisting of the following phases: 1) Identification 2) Analysis 3) Solution development 4) Implementation and 5) Evaluation.